Manchester Volunteer Advice Project Training

Last Updated on 07/04/2025 08:56

I attended this training (MVAP) each Wednesday for a full day over a nine week period. This programme was organised and funded by Manchester MIND and incorporated the following subjects:

Week 1: Introduction to the course and main purpose & values of Advice work. Includes: Equal Opportunities, values & attitudes, purpose of centres & community profiles

Week 2: Policies and good practice in the Advice Service

Week 3: Communication skills

Week 4: The interview process, advocating on a client’s behalf and communicating through an interpreter

Week 5: An introduction to the welfare benefits system

Week 6: Welfare Benefits

Week 7: Welfare Benefits

Week 8: Housing

Week 9: Debt